On Wed, Mar 30, 2011 at 10:00 AM, ctdev <ctdev421 / gmail.com> wrote: > Firefox is choosing UTF-8 but the special characters aren't displayed > properly. Switching from within the browser to one of the Western > encodings displays the characters correctly (as mentioned this is all > MS stuff and I assume people just copy and paste from MS Office). Okay, try specifying that encoding when you parse it with Nokogiri?