On Mar 2, 2007, at 12:09, Joel VanderWerf wrote:
> Gregory Brown wrote:
>> On 3/2/07, Ryan Davis <ryand-ruby / zenspider.com> wrote:
>>> First off, this isn't the right forum for reporting something like
>>> this. Filing a bug on the rubyinline project on rubyforge is the
>>> correct forum.
>> This is starting to be a real problem, in the sense that bug reports
>> or problems end up in RubyTalk or some other forum / mailing list
>> rather than in the hands of the developers who can address the
>> problems in the format they expect.
>> With no offense intended to the OP, how can we get people to go to  
>> the
>> right place?
>> For example, Ruport we want you to use our Trac and/or Mailing List
>> for contact, but putting these links in our README doesn't seem to do
>> the trick.
>> I'm mostly looking for ideas, but how do you guys think we can best
>> direct traffic?  Maybe hacking a "where to go for help" link into
>> RubyForge?
>
> Is this really a problem?

Yes.  For example, for RubyGems there are many bug reports here (and  
on the RubyGems list) that should be in the tracker.  The active  
RubyGems developers don't have the time to read ruby-talk, so these  
bug reports are just going to get lost.

> If it's not a bug, asking on ruby-talk may be the best way to get  
> help.

If you're doing something and there's an exception, its probably a bug.